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Terms of Service

Last updated: December 12, 2025

Welcome to CosmicGuide AI, operated by SIA Amber Cloud ("Company," "we," "us," or "our"), a company registered in Riga, Latvia. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and the Company governing your access to and use of our website, applications, and services, including the purchase of AI-generated astrological reports, horoscopes, and related content (collectively, the "Service"). By accessing our website, creating an account, or purchasing any product, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. BY USING OUR SERVICE, YOU AGREE TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS.

1. Description of Service

CosmicGuide AI provides:

  • Personalized, AI-generated astrological compatibility reports in digital PDF format.
  • Free horoscopes, transit guides, and compatibility information.
  • Weekly astrological forecasts delivered via email (subscription-based).
  • Audio versions of astrological content.

All paid products are delivered electronically upon successful payment processing.

2. Eligibility and User Responsibilities

By using our Service, you represent and warrant that:

  • You are at least 18 years old or the age of majority in your jurisdiction, whichever is greater.
  • You have the legal capacity to enter into a binding contract.
  • All information you provide, including birth data, is accurate to the best of your knowledge. The quality and accuracy of the report depend on the accuracy of the data you provide.
  • You will use the Service and any content solely for personal, informational, and entertainment purposes.
  • You will not use our Service for any illegal, unauthorized, or harmful purpose.
  • You will not attempt to reverse engineer, decompile, or extract our proprietary algorithms or technology.
  • You will not use automated systems (bots, scrapers) to access our Service without express written permission.

3. CRITICAL DISCLAIMER: For Entertainment Purposes Only

ALL CONTENT, REPORTS, HOROSCOPES, FORECASTS, AND SERVICES PROVIDED BY COSMICGUIDE AI ARE INTENDED STRICTLY FOR ENTERTAINMENT AND INFORMATIONAL PURPOSES ONLY.

You expressly acknowledge and agree that:

  • Astrology is not a science and has not been scientifically proven to predict future events or provide accurate personality assessments.
  • Our content is NOT a substitute for professional advice from qualified experts in medicine, psychology, mental health, law, finance, or any other professional field.
  • You should NOT rely on our reports or content to make significant life decisions regarding your health, finances, relationships, career, or legal matters.
  • Always consult with licensed professionals for advice in their respective fields.
  • CosmicGuide AI, SIA Amber Cloud, and its owners, employees, and affiliates are NOT responsible for any actions, decisions, or consequences arising from your use of or reliance on our content.

4. AI-Generated Content Acknowledgment

You acknowledge and understand that:

  • Reports and content are generated using artificial intelligence technology, which may produce unpredictable, inaccurate, or incomplete information.
  • We do not guarantee the accuracy, completeness, reliability, or correctness of any AI-generated interpretation or prediction.
  • AI systems may occasionally produce content that is inconsistent, contradictory, or erroneous.
  • Our content undergoes human review, but this does not guarantee error-free output.
  • The specific AI technologies and methodologies used are proprietary trade secrets of the Company.

5. Payments, Pricing, and Refunds

All payments for reports are processed securely through our third-party payment processor, Stripe. We do not store your credit card information on our servers.

Pricing: Prices are displayed in USD and may be subject to change. The price at the time of purchase applies to your order. Local taxes may apply depending on your jurisdiction.

REFUND POLICY: Due to the digital and personalized nature of our products, which are generated specifically for you upon order, ALL SALES ARE FINAL. We do not offer refunds once a report has been generated and/or delivered.

If you experience a technical issue, such as non-delivery of your report or a corrupted file, please contact our support within 7 days of purchase. We will work to resolve the technical issue or provide a replacement, at our sole discretion.

6. Intellectual Property Rights

License to You: Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the purchased report for your own personal, non-commercial use only.

Our Intellectual Property: All content on this website, including but not limited to the design, text, graphics, logos, icons, images, audio, software, algorithms, methodologies, and underlying technology, is the exclusive property of SIA Amber Cloud or its licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws.

Restrictions: You may NOT resell, redistribute, reproduce, publicly display, create derivative works from, or commercially exploit our reports, content, or any part of our Service without our express written permission. Unauthorized use may result in legal action.

7. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL CONTENT, REPORTS, AND MATERIALS, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, OR MEET YOUR EXPECTATIONS; (C) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (D) THE SERVICE WILL BE COMPATIBLE WITH YOUR DEVICES OR SOFTWARE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIA AMBER CLOUD, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
  • ANY LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, OR DATA;
  • ANY PERSONAL INJURY, EMOTIONAL DISTRESS, OR PSYCHOLOGICAL HARM;
  • ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE;
  • ANY DAMAGES ARISING FROM ACTIONS OR DECISIONS YOU MAKE BASED ON THE CONTENT OF OUR REPORTS OR SERVICE;
  • ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA;

REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU ACTUALLY PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED EUROS (EUR 100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

9. Indemnification

You agree to defend, indemnify, and hold harmless SIA Amber Cloud, its owners, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorney's fees) arising from or related to: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) any content you submit or transmit through the Service; or (e) your violation of any applicable law or regulation.

10. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Informal Resolution: Before initiating any formal dispute resolution, you agree to first contact us at info@cosmicguideai.com and attempt to resolve any dispute informally for at least 30 days.

Binding Arbitration: If we cannot resolve a dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through binding individual arbitration, rather than in court. The arbitration shall be administered by a mutually agreed-upon arbitration institution or, if none can be agreed upon, by the Latvian Chamber of Commerce and Industry Arbitration Court, in accordance with its rules.

Class Action Waiver: YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Exceptions: Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Latvia, without regard to its conflict of law principles.

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in Riga, Latvia, and you waive any objection to such jurisdiction or venue.

12. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, power outages, internet or telecommunications failures, strikes, or shortages of materials or equipment.

13. Termination

We reserve the right to suspend or terminate your access to the Service at any time, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Entire Agreement and Waiver

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

16. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. We will notify you of material changes by posting the updated Terms on this page with a new "Last updated" date. For significant changes, we may also provide notice via email or a prominent notice on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: SIA Amber Cloud
Location: Riga, Latvia
Email: info@cosmicguideai.com

By using CosmicGuide AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.